You can book accordingly by visiting our “book now” tab. Which is the best way to match our availability to yours. You may also fill out a service inquiry or text us at 503-877-5001

We take time very serious. Unfortunately we have the right to turn away any appointments arrive more than 5 minutes late. When one person falls behind, our following services will follow along. Communication is key!

Unfortunatley we run a strict sick policy. If you show any symptoms of cough, sneezing or any contagious flu like symptom’s we will turn you away. Feel free to reschedule. Please feel free to book 2-3 days AFTER symptoms clear. Same day appointment cancellations may not be refunded. Communication is key!

We use the software SQUIRE.

Nail Fill Policy

Existing Clients Only
Fills are offered exclusively on acrylic sets originally completed by J&A Lounge. We do not provide fills on sets done by other nail technicians.

Required Maintenance Window
To maintain nail structure, appearance, and overall nail health, fills must be scheduled within 2–3 weeks of your original appointment or most recent fill.

Overdue Fills
Sets that have grown out beyond 3 weeks are not eligible for a fill and may require a new full set. Appointments for nails grown out 4–6 weeks will not be accepted as fill services.

Booking Reminder
Please plan your maintenance appointments accordingly to keep your nails looking their best and maintain the integrity of your set.

No-Show Policy

Your appointment time is reserved exclusively for you. Missed appointments without prior notice may result in a cancellation or pay in full fee depending on communication, and may require a deposit to rebook in the future. Please notify us as soon as possible if you need to cancel or reschedule. Thank you for respecting our time and business.

Respect Our Space & Guest Policy

At J&A Lounge, we take pride in providing a clean, comfortable, and welcoming environment for every guest. We kindly ask that all clients respect our space, equipment, staff, and other guests.

• Respect the Space: Please treat our furniture, equipment, décor, and facilities with care.

• Complimentary Refreshments: Drinks and snacks are provided as a courtesy. Please enjoy them responsibly and help keep the space clean.

• No Horseplay: Running, roughhousing, yelling, or disruptive behavior is not permitted.

• Children Must Be Supervised: Parents and guardians are responsible for keeping children under control and ensuring they do not disturb other guests or interfere with services.

• Respect Everyone: Please be considerate of our staff, clients, and the peaceful atmosphere we work hard to maintain.

We appreciate your cooperation in helping us maintain a professional, comfortable, and enjoyable experience for everyone. Thank you for being part of J&A Lounge.

Complimentary Beverage Policy

At J&A Lounge, we’re pleased to offer complimentary drinks as a courtesy to our guests.

• One Drink Per Guest: Each guest is entitled to one complimentary beverage per visit.

• Complimentary Beer: One beer may be offered to guests aged 21 and older with valid identification. Please drink responsibly.

• Responsible Consumption: We reserve the right to refuse alcohol service to anyone who appears intoxicated or cannot be safely served.

• Personal Responsibility: Guests are responsible for their own actions and decisions while consuming alcoholic beverages. Please arrange safe transportation when needed.

J&A Lounge is not responsible for incidents, injuries, damages, or other consequences occurring outside our premises, to the extent permitted by law.

By accepting a complimentary beverage, guests agree to follow this policy and respect our staff, other guests, and the lounge environment.

Thank you for allowing us to make your visit a little more enjoyable.

Bathroom Courtesy Policy

We ask all guests to help us maintain a clean, sanitary, and comfortable restroom for everyone.

• Keep It Clean: Please leave the restroom as clean as you found it.

• No Hair Rinsing in the Sink: Please do not rinse hair, clippings, or other debris in the bathroom sink.

• Clean Up After Yourself: If you rinse hair or create a mess, please clean the sink and surrounding area before leaving.

• Dispose of Waste Properly: Please use the designated trash receptacles and avoid leaving personal items or waste behind.

Thank you for respecting our space and helping us maintain a clean environment for all J&A Lounge guests.

Respectful Conversations Policy

At J&A Lounge, we believe in honest conversations, different perspectives, and mutual respect. Our lounge is a place where conversations can be real, opinions can differ, and mature discussions are welcome.

• Politics Stay Outside: We encourage keeping political debates and partisan arguments outside the lounge if you can not hold a calm & mature conversation. Any signs of anger will NOT be tolerated.

• Respect All Perspectives: Differences in opinions are welcome, but disrespect and personal attacks are not.

• Zero Tolerance for Hate: Racism, discrimination, hate speech, harassment, and hateful remarks toward any individual or group will not be tolerated.

• Keep It Mature: Speak with respect, listen to understand, and be mindful of the people around you.

• Know the Line: Honest & playful conversations are welcome; hostility, intimidation, and divisive behavior are not.

Our goal is to maintain a comfortable, inclusive environment where everyone feels respected and welcome. Real conversations are welcome. Hate and disrespect are not.

Thank you for helping us keep J&A Lounge a place for everyone.